Password Reset Request System Down

Incident Report for FTA Services

Resolved

This incident has been resolved.

Posted Aug 13, 2018 - 14:24 EDT

Identified

We're currently working with our provider to solve an issue with password reset request emails. If you request a password reset email from the main portal at https://taxadmin.kiteworks.com the appropriate email is failing to send. This does not impact new users or other email notifications from the system.

Posted Aug 13, 2018 - 11:45 EDT

This incident affected: FTA State Exchange System.